Privacy Policy

Delaware KPO IT LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle information collected through our website and when you engage our outsourcing services.

1. Information We Collect

• Contact information you submit via forms (name, email, phone, company, message)
• Engagement information needed to perform bookkeeping or tax support services
• Technical data such as browser type, IP address, and basic usage analytics (if enabled)

2. How We Use Information

• Respond to inquiries and schedule consultations
• Provide contracted bookkeeping and tax preparation support
• Improve our website and client communication
• Maintain security, compliance, and business records

3. Sharing of Information

We do not sell personal information. We may share information with service providers who help us operate (for example, hosting or email tools) under appropriate confidentiality obligations, or when required by law.

4. Client Data in Engagements

Client tax and accounting data shared for engagements is handled under NDA, access controls, and secure transfer practices described in our Confidentiality & Data Security page.

5. Data Retention

We retain inquiry and engagement records only as long as needed for business, legal, and professional purposes, or as agreed in an engagement letter.

6. Security

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; please contact us if you believe your information has been compromised.

7. Your Choices

You may request updates to or deletion of contact information you submitted through our website, subject to legal or contractual retention requirements.

8. Contact Us

Privacy questions: [email protected]

Last updated: September 2026